How do I check if my public key is locked?
You can check the status of your Public key by going to your Account settings. From here navigate to 'Public Keys'. If the key is locked you will see 'Locked' written under your key in orange, otherwise your public key is unlocked and good to go.
To unlock your Public Key please adhere to the following steps:
- Click on 'Recover Public Key'.
- From here you will be directed to a page showing all of your public keys, both locked and unlocked. Click 'Unlock' beside the key you would like to unlock.
- You will be prompted to enter some information into a text field. Please enter the Private/Secret Key, or the 15 Word recovery phrase associated with that public key.
- If you have entered the correct information your key will now be unlocked.
If you have any questions about this process please feel free to reach out to us at firstname.lastname@example.org.